Ask your question

Log in to ask your question.

Get access
What measures are taken by the Dutch government against the coronavirus?

Visit this website for more information about measures and basic rules. The most important rules are

  • keeping 1.5 metres distance
  • staying at home
  • getting tested when you experience symptons
  • washing your hands often
  • using face masks in public indoor areas
  • curfew from 21:00 in the evening till 05:00 in the morning
  • not meeting more than 1 person per day
What should I take into account when I travel to the Netherlands?

For a number of regions and countries it is advised to go into home quarantine for ten days upon arrival or return to the Netherlands. Because the situation changes continuously, we advise you to check the website of the Dutch government for the most recent information on home quarantine and more on for which countries and regions this advice applies.

This website
Why this website?

The Orientation will be a bit different due to the coronavirus. While keeping our distance, we also wanted to welcome you to our city and to our university. This is why this website was designed to offer you an online Orientation! You can find information about study associations, the city and our campus. Meetings and workshops will be done via Teams – for which you will receive an invite after signing up for the Orientation.

When will the programme be online?

The programme is online! You can find it under ‘Orientation 2021’. Also check your e-mail to find out about the programme. Haven’t received an e-mail? Contact us at

Will I be placed in a mentor group?

Yes! We want to place everyone in a mentor group. We therefore ask you to sign up for the Orientation before the deadline of Monday 1 February 2021! If you sign up after this date, you can still take part in the Orientation, but you won’t be placed in a mentor group.

What is the Orientation?

The Orientation is the official Utrecht University welcome for all new incoming international students. With this event, we offer information about our University, social activities and the option to get to know the city of Utrecht.

How do I sign up for the Orientation?

Signing up for the Orientation is done via the sign-up button on the homepage of this website. This button is currently not visible because the sign-up system is closed for now. It will open up for the Orientation in February 2021 soon, so stay tuned!

When is the Orientation?

The coming Orientation will take place on Saturday the 6th of February 2021. During this Orientation, all international students that start their studies in Utrecht in February 2021 can participate.

Is the whole Orientation Online?

The programme of the February 2021 Orientation will take place online, such that it is not dependent on any corona-measures.



Does the Orientation follow the official corona measures?

Utrecht University follows the advice of the National Institute for Public Health and the Environment (RIVM), WHO and the Ministry of Foreign Affairs. The most up-to-date information on the coronavirus in the Dutch context, can be found on the RIVM website. The university is in constant dialogue with regional partners about possible measures.

Utrecht City
What do I need to know before moving to Utrecht?

Moving to a new country no matter how well travelled you are is always a daunting experience! Here you can find some student perspectives on what they wished they’d known before moving to Utrecht.

What do I do in case of an emergency?

Of course we hope that your stay in the Netherlands will be without any problems regarding your health or safety. And most likely this will be the case. However, should you need any medical assistance or emergency services (ambulance, police or fire brigade), here is some useful information.

  • Ambulance, police or fire brigade: call 112 (this is the general European emergency number).
  • For police matters that are not an emergency: call 0900-8844.
  • Utrecht University Security: call 030-253 4444 or call 4444 from a campus phone.
How do I arrange housing?

Utrecht is one of the most popular university cities in the Netherlands. Because of this, the demand for student housing in and around Utrecht is extremely high. Unfortunately, Utrecht University cannot guarantee housing.

Many students find it difficult and time-consuming to look for accommodation. It is a good idea to anticipate the time and effort it may take you to find a room, and start your search several months in advance, even prior to your admission. For links to agencies, platforms, tips and tricks that can help your during your search please visit

What are the living expenses in Utrecht?

During your stay in Utrecht you can expect to spend between € 800 and € 1,000 a month on living expenses. See here for more information.

How do I get to Utrecht?

After arrival at Schiphol Amsterdam Airport, you can take a train to Utrecht Central Station. The train station is part of Schiphol Plaza, just follow directions for ‘trains’. The airport and train stations are often very busy, so beware of pickpockets.

Prepaid or disposable OV-chip cards are available from the yellow machines near the platforms at Schiphol Plaza or from the ticket offices. There is a direct train to Utrecht every 30 minutes and the journey takes about half an hour.

How do I travel within Utrecht?

From Utrecht Central Station, you can either take a tram, bus or a taxi. To pay for public transport in the Netherlands you need an OV Chipkaart. Of course, you can also bike everywhere!

How do I register with the municipality?

If you are staying in the Netherlands for more than four months to study, you will need to register in the Municipal Personal Records Database at the department Burgerzaken of the city of your residence. If you live in Utrecht this is: Burgerzaken, Stadsplateau 1, Utrecht.  

Make an appointment before you go to the Municipality

You can register by appointment only via an online appointment module set up by the Municipality (in Dutch: Burgerzaken), and need to plan your appointment as soon as possible after your arrival in the Netherlands. Use the link for the online appointment module to register for an appointment before you arrive in Utrecht. Please note that at the time of your appointment your rental contract needs to be valid and you need to bring a signed copy.

In case you don’t have your own address (yet), here is what you should do: If you are living at someone else’s address, you should provide a statement from the home owner that you live at that address (verklaring bewoning adres). If you don’t have housing yet, you need to find housing as soon as possible. If you need a residence permit, housing is also a requirement for the permit. For more information about housing, visit

Where can I get help with ICT problems?

For help with Osiris, Solis ID, Blackboard, a new password or other things related to the ICT provided by Utrecht University, you can consult the this webpage, or call 030-2534500 or send a message via Whatsapp to +31610034493.

When will I receive my Digital Student Card?

As a student registered at Utrecht University, you receive a digital student card stating the degree programme in which you are enrolled and the period of enrollment. You will find your student card in the MyUU app. You can log in to the app with your Solis-id. If you prefer a paper version as proof of enrollment or cannot use the app, you can print your Proof of Enrollment from Osiris. For more information, please look here.

In case you want to get student discounts, you can apply for an ISIC card. More information can be found here.

Where can I find information regarding my studies and study progress?

All useful information for students can be found on the student website. You can log on to the student website to enter the MyUU portal, where you will find a convenient overview of your grades, timetable and study progress. On your mobile phone you can make use of the MyUU-app. Here you will have everything at hand in one place: your timetable, grades, library card and your digital student card.

In case you need any other information, you can also contact the student desk of your faculty. An overview of the student desks of each faculty can be found here.

What are my options if I am unable to travel to Utrecht physically for the start of the first semester 2020?

If you are unable to travel to Utrecht due to travel or other restrictions, you can follow all education in the academic year 2020-2021 online. It’s too soon to oversee the full impact for those who cannot travel (yet). We will do our very best to minimize study delay.

If you require a visa / residence permit or if you require housing through UU you can only arrive in Utrecht at the beginning of the first semester or the beginning of the second semester.