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What measures are taken by the Dutch government against the coronavirus?

Visit this website for up to date information about measures and basic rules in the Netherlands.


What should I take into account when I travel to the Netherlands?

For a number of regions and countries it is mandatory to go into quarantine upon arrival or return to the Netherlands. Because the situation changes continuously, we advise you to check the government website for the most recent information on countries this quarantine period applies to.


What is the Orientation?

The Orientation is the official Utrecht University welcome event for all new incoming international students. During the orientation programme we provide information about our University, social activities at UU and some general information about the city of Utrecht. It’s also a great chance to network and get to know other students!

When is the Orientation?

The upcoming Live and in Person Orientation will take place from Tuesday 31st August to Thursday 2nd of September. During this Orientation, all international students that start their studies in Utrecht in Septrember 2021 can participate.

The Online Orientation will be held from the 1st to the 3rd of September for students who cannot or do not want to attend the live event!

How do I sign up for the Orientation?

You can sign up for the Orientation Days until 15 August, using this form.

Do I have to pay for the Orientation Days?

No, all costs are covered by the university!

Are the Orientation Days mandatory?

No, they’re not mandatory: it’s up to you whether you want to sign up. However, we do recommend attending the Orientation Days, because they are specifically focused on the international students and what you need to get settled in the Netherlands and at the UU!

Can I attend from 1 or 2 September and skip the first day(s)?

Yes, if you can’t attend all days of the Orientation, you can still join for the other day(s). You’ll be assigned a mentor group, so just make sure you let your mentor known when you’ll be absent. You can also ask your mentor and the other members of your group what you missed during the first day(s)!

When will I get a detailed programme with times and locations?

You can expect the programme in your mailbox in the week before the Orientation Days, so from 23 August onwards.

I want to change my registration from online to offline, or the other way around. Is this possible?

Yes, you can use this form to change your registration. This is only possible when you are already registered! Changing your registration is possible until 28th August 23:59h.

How will you sort us into mentor groups?

The mentor groups will be made up of either bachelor, master or exchange students. Other than that the groups will be mixed. In this way you’ll get to meet students from different programmes and different faculties.

Kaizala doesn’t work in my country. How do I get in touch with my mentor group?

You can take a look at these links to solve the problem:

For Android click here.

For Apple click here.

Utrecht City
What do I need to know before moving to Utrecht?

Moving to a new country no matter how well travelled you are can be a daunting experience! Here you can find some student perspectives on what they wished they’d known before moving to Utrecht.


What do I do in case of an emergency?

Of course we hope that your stay in the Netherlands will be without any problems regarding your health or safety. And most likely this will be the case. However, should you need any medical assistance or emergency services (ambulance, police or fire brigade), here is some useful information.

  • Ambulance, police or fire brigade: call 112 (this is the general European emergency number).
  • For police matters that are not an emergency: call 0900-8844.
  • Utrecht University Security: call 030-253 4444 or call 4444 from a campus phone.
How do I arrange housing?

Utrecht is one of the most popular university cities in the Netherlands. Because of this, the demand for student housing in and around Utrecht is extremely high. Unfortunately, Utrecht University cannot guarantee housing.

Many students find it difficult and time-consuming to look for accommodation. It is a good idea to anticipate the time and effort it may take you to find a room, and start your search several months in advance, even prior to your admission. For links to agencies, platforms, tips and tricks that can help your during your search please visit There are also housing webinars held by the UU international office. You can watch one here.


What are the living expenses in Utrecht?

During your stay in Utrecht you can expect to spend between € 800 and € 1,000 a month on living expenses. See here for a full breakdown of expenses more information.


How do I get to Utrecht?

After arrival at Schiphol Amsterdam Airport, you can take a train to Utrecht Central Station. The train station is part of Schiphol Plaza, just follow directions for ‘trains’. The airport and train stations are often very busy, so beware of pickpockets.

Prepaid or disposable OV-chip cards are available from the yellow machines near the platforms at Schiphol Plaza or from the ticket offices. There is a direct train to Utrecht every 30 minutes and the journey takes about half an hour.

How do I travel within Utrecht?

From Utrecht Central Station, you can either take a tram, bus or a taxi. To pay for public transport in the Netherlands you can use an OV Chipkaart. Of course, you can also bike everywhere!

[OV Chipkart:]

How do I register with the municipality?

If you are staying in the Netherlands for more than four months to study, you will need to register in the Municipal Personal Records Database at the department Burgerzaken of the city of your residence. If you live in Utrecht this is: Burgerzaken, Stadsplateau 1, Utrecht.  

Make an appointment before you go to the Municipality

You can register by appointment only via an online appointment module set up by the Municipality (in Dutch: Burgerzaken), and need to plan your appointment as soon as possible after your arrival in the Netherlands. Use the link for the online appointment module to register for an appointment before you arrive in Utrecht. Please note that at the time of your appointment your rental contract needs to be valid and you need to bring a signed copy.

In case you don’t have your own address (yet), here is what you should do: If you are living at someone else’s address, you should provide a statement from the home owner that you live at that address (verklaring bewoning adres). If you don’t have housing yet, you need to find housing as soon as possible. If you need a residence permit, housing is also a requirement for the permit. For more information about housing, visit

What is the Faculty Orientation?

Your own study programme or faculty might also organise an Orientation to welcome you. This usually takes place in the first week of classes, so from 6 September onwards. So this is specific to your study programme, whereas the Orientation Days are organised to welcome all new international students to Utrecht University.

Where can I get help with ICT problems?

For help with Osiris, Solis ID, Blackboard, a new password or other things related to the ICT provided by Utrecht University, you can consult the this webpage

IT contact information is available here



When will I receive my Digital Student Card?

As a student registered at Utrecht University, you receive a digital student card stating the degree programme in which you are enrolled and the period of enrollment. You will find your student card in the MyUU app. You can log in to the app with your Solis-id. If you prefer a paper version as proof of enrollment or cannot use the app, you can print your Proof of Enrollment from Osiris. For more information, please look here.


In case you want to get student discounts, you can apply for an ISIC card. More information can be found here.


Where can I find information regarding my studies and study progress?

All useful information for students can be found on the student website. [] You can log on to the student website to enter the MyUU portal, where you will find a convenient overview of your grades, timetable and study progress. On your mobile phone you can make use of the MyUU-app. Here you will have everything at hand in one place: your timetable, grades, library card and your digital student card.

In case you need any other information, you can also contact the student desk of your faculty. An overview of the student desks of each faculty can be found here.